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Refund Policy

VendorButton by FiveToClose · vendorbutton.com · Effective August 23, 2026
Support: support@fivetoclose.cloud. Use the contact form if you do not want to email.

Short version. 14 days if the files will not download after you write us. No refund because an invoice stayed unpaid. No refund because this is not a store. No refund because you did not open the PDF.

1. What we refund

If you paid for the $17 kit and, within fourteen (14) days of the charge, the PDFs will not download from the thank-you links after a good-faith thread on the contact form (or support email), we will refund that order, except fraud.

We may instead fix the link and resend the files. If that restores access, that is performance, not a refund event.

2. What we do not refund

  • You sent the script and they still did not pay.
  • A company refused to waive a fee or keep a bonus.
  • A package stayed missing.
  • You wanted a unique URL, commissions, or traffic.
  • You did not like the tone of the scripts.
  • You never opened the files.
  • You expected legal or collections work.
  • You intended to resell the PDFs.

3. How to ask

Contact form first line: Refund. Include the checkout email and approximate time. Do not put card numbers in the form. Do not open a chargeback as the first step.

A chargeback without that step may close future purchases. You remain responsible for processor fees we are billed if the dispute is not true non-delivery.

4. How we pay it back

To the original payment method when Stripe allows. Timing depends on the card network. We may ask you to confirm you cannot download before we push the refund.

5. Fraud

Card testing, stolen cards, and “refund then keep distributing the PDF” are not covered. We may refuse, reverse access, and report.

6. Contact

FiveToClose — VendorButton
Email: support@fivetoclose.cloud
Form: vendorbutton.com/contact

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